Customer Experience in Age of Social Media
Power of Effective Storytelling
Caring on Purpose: Putting Compassion at your Core
Importance of Creating Moments that Matter
Dave Carroll is an award-winning songwriter, social media innovator and master storyteller from Halifax, Canada. He became familiar to 150 million people when his YouTube music video about a customer service issue with an airline, United Breaks Guitars , became a worldwide media sensation. His keynote is a combination of music, humour and powerful business insights that demonstrates that human beings are fundamentally connected. Leveraging that, Dave teaches his audiences how simple changes in perspective can inject caring into your business & that organizations founded upon ‘compassionate design’ make for a happier, more productive and profitable ventures.
Customer Experience in Age of Social Media
Power of Effective Storytelling
Caring on Purpose: Putting Compassion at your Core
Importance of Creating Moments that Matter
Dave Carroll is an award-winning songwriter, social media innovator and master storyteller from Halifax, Canada. He became familiar to 150 million people when his YouTube music video about a customer service issue with an airline, United Breaks Guitars , became a worldwide media sensation.
His keynote is a combination of music, humour and powerful business insights that demonstrates that human beings are fundamentally connected. Leveraging that, Dave teaches his audiences how simple changes in perspective can inject caring into your business & that organizations founded upon ‘compassionate design’ make for a happier, more productive and profitable ventures.
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